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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All WEBER products

The group "New Technologies" offers for review the products of the plant WEBER: gas grills, charcoal grills, portable grills, pellet grills, electric grills, frying pans, accessories, spare parts
  • Gas grills WEBER
    Gas grills
    Genesis E-335 and others.
  • Charcoal grills WEBER
    Charcoal grills
    COMPACT KETTLE 57, etc.
  • Electric grills WEBER
    Electric grills
    Q 1400, Q 2400, etc.
  • Portable grills WEBER
    Portable grills
    SMOKEY JOE et al.
  • Pellet grills WEBER
    Pellet grills
    SMOKEFIRE EX6 GBS, etc.
  • Frying pans WEBER
    Frying pans
    GRIDDLE 28 and others.
  • Accessories WEBER
    Accessories
    Cast-iron baking trays, etc.
  • Spare parts WEBER
    Spare parts
    Sets of burner tubes, etc.

NEW TECHNOLOGIES GROUP

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